We are used to seeing copays and deductibles, but in 2026, a new category of “administrative” fees is appearing on medical statements that insurance often refuses to cover. Strained by inflation and lower reimbursement rates, medical practices are unbundling their services and charging patients directly for conveniences that used to be free. These fees are often labeled as “non-medical” charges, meaning they bypass your insurance entirely and land directly in your “Patient Responsibility” column. Spotting these seven new line items is the first step to negotiating them off your bill.
1. The “Portal Messaging” Fee
Emailing your doctor is no longer free. In 2026, major health systems have introduced billing codes for “MyChart” or portal messages that require medical expertise. If you ask a question that takes the doctor more than 5 minutes to answer, you may see a charge of $35 to $50 on your next statement. While Medicare covers this in some cases, many private plans apply it to your deductible. You must treat the portal like a billable consultation, not a casual text thread.
2. The “New Patient Setup” Fee
Some private practices, particularly in dentistry and dermatology, are adding a one-time “Administrative Setup Fee” for new patients. This $25 to $50 charge supposedly covers the cost of creating your digital file and verifying your insurance. It is a “junk fee” similar to what cable companies charge. You should always ask before your first appointment: “Do you charge any administrative or setup fees?” Often, simply objecting to it at the front desk can get it waived.
3. The Credit Card Surcharge (3-4%)
Medical offices are increasingly passing their merchant processing fees onto the patient. If you pay your $200 copay with a Visa or Amex, you may see an additional 3% to 4% surcharge added to the transaction. In 2026, this practice had become standard in many independent clinics. To avoid this, bring a physical check, cash, or use your bank’s debit card if the office treats it differently. Paying a surcharge on a medical debt is an unnecessary waste of money.
4. The “Telehealth Facility” Fee
You might assume a video visit has no “facility” cost, but hospitals disagree. If your doctor is sitting in a hospital-owned building during your Zoom call, they may charge a “Facility Fee” on top of the professional fee. This can add $50 to $100 to a simple video check-up. It is a controversial billing practice that effectively charges you “rent” for a room you never entered. Ask for a “professional fee only” bill if you were seen remotely.
5. The “Form Completion” Fee
Need a form signed for a driver’s license renewal, gym membership, or FMLA? In 2026, doctors are strictly enforcing fees for paperwork. A simple signature can cost $25, while a complex FMLA packet can cost $50 to $100. Insurance virtually never pays for this. If you need forms signed, bring them to your physical appointment and ask if they can be done as part of the visit to potentially avoid the standalone fee.
6. The “After-Hours” Surcharge
If you visit an urgent care or even your regular pediatrician on a Saturday or after 5 PM, look for code 99050 or 99051 on your bill. This is an add-on charge for services provided during “non-business hours.” While insurance often pays it, if you have a high deductible, you pay the full rate. It makes a Saturday morning ear infection check significantly more expensive than a Monday morning one.
7. The “Drawing” Fee (Venipuncture)
When you get blood drawn, you pay for the lab test, but you also pay a separate fee just for the needle stick. This “Venipuncture” fee (Code 36415) is usually small ($10-$15), but some out-of-network labs mark it up significantly. If you go to a specialized lab, ensure you aren’t paying a premium just for the act of drawing the blood.
Scrutinize The EOB
Don’t just pay the bill. Compare every line item to your Explanation of Benefits (EOB). If you see a charge labeled “Admin” or “Non-Covered Service,” call the office and ask for it to be removed.
Did your doctor charge you for an email this year? Leave a comment below—tell us how much!
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