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Capital One Vs. Chase | Bankrate

TSP Staff By TSP Staff 12 Min Read

Logos by CapitalOne and Chase; Illustration by Hunter Newton/Bankrate

Chase and Capital One are among the largest banks in the U.S. (measured by total assets). Both banks offer a variety of deposit products, including certificates of deposit (CDs), checking and savings accounts, but the banks differ widely in the interest rates they pay their customers and the fees they charge.

The bottom line

Capital One doesn’t have nearly as many branches as Chase, but it makes up for its lack of physical locations with higher yields and no monthly fees. Chase has lots of locations in most states, but pays almost no interest on most of its accounts and charges monthly account fees. Both banks have excellent digital experiences.

Here’s a comparison of Chase and Capital One overall and by each account type.

Chase vs. Capital One: Overview

  Chase Capital One
Overall Bankrate score 3.6 stars 4.6 stars
Overview Chase has a branch in nearly every state and a highly-rated mobile app for those who prefer to bank online. But the bank pays very little interest on most of its savings products and often charges a monthly fee for accounts (though it does offer ways to waive them.) Capital One has over 250 branch locations, but only in select states on the East coast and in the South. Unlike Chase, it pays strong rates on its savings products and doesn’t charge monthly fees on its accounts. It also offers access to a vast no-fee ATM network.
Pros
  • Chase has more than 4,700 branches and gives you access to 15,000 in-network ATMs.
  • Chase’s mobile app is highly rated.
  • New customers can often earn welcome bonuses.
  • You’ll earn strong rates on Capital One’s savings accounts and CDs.
  • Checking and savings accounts have no minimum balance requirements and no monthly fees.
  • You’ll get no-fee access to more than 70,000 ATMs.
  • The mobile app is highly rated by iPhone and Android users.
Cons
  • Yields are generally very low.
  • Most accounts have monthly maintenance fees.
  • Basic checking accounts don’t reimburse out-of-network ATM fees.
  • Bank branches are limited to just a handful of states.

Chase vs. Capital One: Savings accounts

Capital One offers just one savings account while Chase offers a few, including its main account, Chase Savings, which is the one we’ll compare to Capital One 360’s Performance Savings.

The bottom line: Capital One’s 360 Performance Savings offers two big things Chase’s Savings Account doesn’t: a strong interest rate and zero monthly fees.

  Chase Savings Capital One 360 Performance Savings
Bankrate score 2.9 stars 4.4 stars
APY 0.01% 3.50%
Monthly fees $5 or $0 when requirements are met $0
Minimum deposit to open $25 $0
Features
  • Make automatic transfers from select Chase checking accounts.
  • There are various ways to waive the monthly fee.
  • Overdraft protection is offered when linking a Chase savings account to a checking account.
  • You can create separate accounts for each financial goal.
  • Mobile check deposit is available.
  • Make automatic transfers into your savings account from other accounts.
What to watch for
  • The account earns basically no interest: 0.01 percent APY.
  • You can’t use this account to send money through the peer-to-peer payment service Zelle.
  • Withdrawals are limited to six per month.
  • You can’t use this account to send money through the peer-to-peer payment service Zelle.
Note: Annual percentage yields (APYs) shown are as of July 24, and may vary by region for some products.

Chase vs. Capital One: CDs

Chase’s standard CDs don’t earn much interest, whereas Capital One’s rates are pretty competitive. With Chase, you have the option to earn more interest if you link a qualifying checking account, (though the rates still won’t be as high as Capital One’s).

The bottom line: While Chase offers more options for CD terms, Capital One has better rates.

Chase CDs Capital One 360 CDs
Bankrate score 3.0 stars 4.5 stars
Term lengths One month to 10 years Six months to five years
Minimum deposit to open $1,000 $0
APY for one year 0.01% 4.00%
APY for three years 0.01% 3.60%
APY for five years 0.01% 3.75%
IRA CDs None available None available
Specialty CDs* None available None available
Featured CDs** Available: 1.24% – 4.00% APY*** None available
*Specialty CDs refer to non-standard CDs such as no-penalty CDs or bump-up CDs .

** Featured CDs refer to promotional CDs that banks sometimes offer; they usually have non-standard terms (such as four months) and higher rates than what banks may normally offer.

***To earn the highest APY for some terms, you must have a linked eligible Chase checking account and $100,000 in deposits.

Note: Annual percentage yields (APYs) shown are as of July 24, and may vary by region for some products.

Chase vs. Capital One: Checking accounts

Chase offers a variety of checking accounts for different consumers but its flagship checking account, Total Checking, is the one we’ve compared here. Capital One offers just one checking account, the 360 Checking account.

The bottom line: Chase’s Total Checking account comes with monthly and overdraft fees, whereas Capital One doesn’t charge either and even pays a little interest on your balance.

  Chase Total Checking Capital One 360 Checking
Bankrate score 3.9 stars 5.0 stars 
Monthly fees $12 or $0 when requirements are met (this monthly fee will go up to $15 on Aug. 24, 2025)  $0
Minimum deposit to open $25 $0
APY None 0.10%
Overdraft fee $34 for overdrafts over $50; can be charged three times a day None
Features
  • Manage your account, pay bills, deposit checks, transfer money and send and receive money via Zelle through the mobile app.
  • Three ways to waive the monthly fee.
  • You can opt in to overdraft protection, but you will be on the hook for a fee.
  • Overdraft Assist gives you extra time to make a deposit into your account and avoid an overdraft fee.
  • Zero Liability Protection, which will reimburse you for unauthorized debit card transactions.
  • Top-rated app has all the bells and whistles of digital banking, including access to Zelle, mobile check deposit and Bill Pay.
  • Three fee-free overdraft options.
  • Zero liability protection for unauthorized purchases if your debit card is lost or stolen.
  • Add cash to your account at any CVS.
  • No fees for using an out-of-network ATM (though the ATM operator might still charge you a different fee).
What to watch for
  • Overdrawn transactions not covered by Chase Overdraft Assist come with a hefty $34 fee per transaction that can be charged up to three times a day, for a total possible of $102 in overdraft fees per day.
  • There’s a $3 fee for using out-of-network ATMs and a $5 fee per withdrawal at ATMs outside of the U.S., Puerto Rico and the U.S. Virgin Islands.
  • To be eligible for no-fee overdrafts, you have to have deposited at least $250 into the account for the previous two of three months.
  • While the first order is free, there’s a fee per 50-quantity checkbook.

Chase vs. Capital One: Banking experience

One of the bigger banking experience differences between Chase and Capital One is branch access: Chase offers branches in nearly every state in the U.S. In contrast, Capital One has a much more limited geographic footprint, with branches in only nine states. But Capital One makes up for its lack of branch presence with a much larger ATM network and higher rates.

Your online experience will be good at either bank, as they both have highly-rated mobile apps that help you track and manage your money.

The bottom line: Choosing between Chase and Capital One will depend largely on how you like to bank, and which products you like most.

  Chase Capital One
Branches Approximately 4,700 Approximately 260
Customer service Available by phone, mail and in person. Customer service hours over the phone from 8 a.m. to 12 a.m. ET every day. Available by phone, e-mail and mail. Phone customer service hours are every day from 8 a.m. to 11 p.m. ET.
ATM network Approximately 15,000 ATMs Approximately 70,000 ATMs
Mobile app rating iOS: 4.8 Android: 4.5

iOS: 4.9 Android: 4.5

Chase vs. Capital One: Which one is best for you?

When it comes to choosing between Chase and Capital One, your decision will likely come down to what you value most in a bank — convenience or competitive rates.

Choose Chase if you prioritize branch access and a full-service banking experience.

Choose Capital One if you want to maximize your savings and avoid fees.

If branch access isn’t your priority, it’s hard to beat Capital One’s accounts, which come with robust interest rates. In contrast, the standard yields on Chase accounts tend to be rock-bottom.

— Marcos Cabello, banking writer, Bankrate

Ultimately, choosing the right bank is a personal decision. Here are some steps to take when choosing a bank:

  1. Determine your banking needs: Do you visit branches often? Want high savings rates? Prefer digital tools?
  2. Compare account features: Look at fees, APYs, ATM access and mobile app capabilities.
  3. Consider your future goals: Are you building an emergency fund, saving for a home or managing daily spending?
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